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Beyond the Keys

At Propella, we offer a range of tailored services designed to take you Beyond the Keys. Whether you're a first-time buyer, investor, or looking for expert negotiation, our services ensure a seamless and successful property journey.

Our Comprehensive Property Services

Complete Buyer’s Advocacy
Property Due Diligence
Investment Property Strategy
Complete Buyer’s Advocacy

Our Complete Buyer’s Agency Service is designed to guide you through every step of the property buying process. Whether you're a first-time buyer or an experienced investor, we take a tailored approach to meet your specific goals. From initial strategy to successful settlement, we manage everything, including market research, off-market opportunities, negotiations, and post-purchase support. We ensure that your journey is stress-free and aligned with your long-term financial vision.


Property Due Diligence

Before making any property decision, you need complete peace of mind. Our Property Due Diligence Service ensures that every aspect of the property has been thoroughly evaluated. From legal and financial reviews to building inspections, we uncover any hidden issues that could affect your purchase. We provide you with a detailed analysis so you can make informed, confident decisions.

Investment Property Strategy

Our Investment Property Strategy Service is designed for those who prefer to manage the property search themselves but still seek expert guidance in strategically approaching property investment. We help you develop a customised investment roadmap, using market analysis, financial planning, and portfolio strategies to ensure that you make informed decisions aligned with your long-term wealth goals.

Our Beyond the Keys 7-Step Process

1. Initial Consultation

In this first step, we meet with you to fully understand your property goals, whether you’re a first-time buyer or an experienced investor. This consultation helps us align our services with your budget, timeline, and vision for the perfect property.

  • Understand your budget, goals, and timelines.
  • Introduction to Propella’s process and benefits.
  • Set expectations and begin the journey. 

2. Tailored Strategy

After our initial consultation, we dive deeper into your preferences, outlining a tailored strategy. We create a comprehensive ‘Buyer’s Brief’ that details your budget, asset type, location preferences, and long-term financial goals.

  • Customised ‘Buyer’s Brief’ based on your goals.
  • Review your property portfolio (if applicable).
  • Align the strategy with current market trends.
  • Map out a plan for property search and investment.

3. Property Search

Using the strategy developed, we research and source properties that meet your specific criteria. We utilise data-driven tools and our extensive network to present both on-market and exclusive off-market opportunities, providing you with the best options available.

  • Access to off-market and pre-market listings.
  • Data-driven research for the best locations.
  • Present shortlisted properties based on your brief.
  • Regular updates on potential properties.

4. Due Diligence

Once potential properties are shortlisted, we perform a detailed due diligence process, ensuring the property is free from hidden issues. We arrange building and pest inspections, review contracts, and provide a comparative market analysis to ensure value.

  • Comprehensive building and pest inspections review.
  • Legal contract and strata report reviews.
  • Comparative market analysis for true value.
  • 5. Negotiation

    Our experienced negotiation team works to secure the best deal for you. We eliminate any emotional bias in the process, ensuring that your investment is sound. We negotiate the best price and terms that align with your goals.

    • Skilled negotiation to secure the best price.
    • Maximise savings on property purchase.
    • Emotion-free, strategic decision-making.
    • Ensure favourable contract terms.

    6. Contract to Settlement

    Once negotiations are successful, we assist you throughout the contract and settlement process. While conveyancers handle the legal side and mortgage brokers manage the financial aspects, we work closely with them to ensure everything runs smoothly, including coordinating pre-settlement inspections. For investment properties, we also introduce you to trusted property managers so they can begin advertising your property to prospective tenants before settlement.

    • Assist with legal and financial coordination.
    • Organise pre-settlement inspections.
    • Liaise with solicitors, brokers, and inspectors.
    • Introduce property managers to start advertising before settlement.
    • Ensure a smooth transition from contract to settlement.

    7. Post-Settlement Support

    Even after you’ve settled into your new property, Propella remains committed to your success. We provide ongoing support, including portfolio reviews, property management recommendations, and expert tips for optimising your property investment.

  • Ongoing portfolio reviews for future success.
  • Connect with trusted property managers.
  • Long-term property investment advice.
  • Continuous updates on market trends and opportunities.